Customer Support

Season Tickets

A $10 Civic Center handling fee will be added to each Season Ticket package (Saturday Masterworks, Sunday Masterworks and Flex Plans).

Shipping Fees

A $10 shipping fee applies to all merchandise orders.

The Des Moines Symphony does not accept returns unless merchandise is damaged or broken. If so, please contact us at 515.280.4004 or

Privacy Policy

Your privacy is important to the Des Moines Symphony. The Des Moines Symphony does not sell your information to other parties. The Des Moines Symphony may use and analyze your personal information including your name, mailing address, phone number and email address to provide and improve our offerings, products and advertising. The Des Moines Symphony may occasionally share your information with strategic artistic partners. The Des Moines Symphony reserves the right to change this policy at any time.